[asterisk-users] situation with ivr and four-channel gateway

ricky gutierrez xserverlinux at gmail.com
Wed Feb 25 15:08:15 CST 2015

Hi list, I need your help ,I have an incoming call x the ivr and the
operator takes the call. ext "101" , If a second call reenters and the
operator is talking, I want to send to the extension 102 I use the
Variable DIALSTATUS , but not working

check IVR


exten => s,1,Wait(1)
exten => s,n,Set(CHANNEL(language)=es)
same=> n,Set(TIMEOUT(digit)=4)
same=> n,Set(TIMEOUT(response)=5)
same=> n,Wait(1)
same=> n,Background(/tmp/ivr/menu)
same=> n,WaitExten(5)
exten => 0,1,Playback(pls-wait-connect-call)
exten => 0,n,Goto(operadora,101,1)
exten => _10[1-3],1,Dial(SIP/${EXTEN},40,t)
same=> n,Hangup
exten => i,1,Playback(invalid)
same=> n,Goto(IVRINMA,s,2)
exten=> t,1,Dial(SIP/101,38,t)
exten=> t,n,GotoIf($["${DIALSTATUS}" = "BUSY"]?2,1:)
exten => 2,1,Dial(SIP/102,38,t)
same=> n,Hangup()

## the second option, if possible ###

I have a gw  wiht 4 port gsm , my provider gives me 4 lines and one of
them is the main , the problem is that all my incoming calls using
this number and is always busy , and the other three are always free,
it is possible that the call is transferred to another channel?

Channel 1 : XXXXXXX1 "Main Number"
Channel 2 : XXXXXXX2 "other"
Channel 3 : XXXXXXX3 "other"
Channel 4 : XXXXXXX4 "other"




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