[asterisk-users] chan_sip.c:23647 handle_request_invite: Failed to authenticate device

[Rusty Newton]

On Thu, Sep 11, 2014 at 10:14 AM, Deepak Bhatia <deepak at voxomos.com> wrote:
> Hi,
>
> Why are we getting message in the asterisk
>
> [Sep 10 12:55:23] NOTICE[15043]: chan_sip.c:23647 handle_request_invite:
> Failed to authenticate device 601<sip:601 at 111.118.185.107>;
> tag=2f498fbd
> [Sep 10 12:55:24] NOTICE[15043]: chan_sip.c:23647 handle_request_invite:
> Failed to authenticate device 601<sip:601 at 111.118.185.107>;tag=209a8aa9
>
> Regards
>
> Deepak Bhatia

Deepak,

 This is commonly a wrong password on the client-side. That is, the
device attempting to call Asterisk is failing an authentication
challenge for one reason or another.

 For anyone to help you, you would probably need to post your sip.conf
configuration (full) and screenshots of your soft/hard client
configuration.

 Obviously you would want to use a fake password and sanitize IP
addresses if necessary.

Thanks,

-- 
Rusty Newton
Digium, Inc. | Community Support Manager
445 Jan Davis Drive NW - Huntsville, AL 35806 - US
direct: +1 256 428 6200

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