[asterisk-users] incoming calls fall into echo test mode
A J Stiles
asterisk_list at earthshod.co.uk
Mon Jul 21 03:25:55 CDT 2014
On Saturday 19 Jul 2014, Norman Molhant wrote:
> I tried many things on our FreePBX box and found out
> the problem seems somehow linked with the customer's
> extension (or phone number), not his inbound route
> (changing the latter has no effect on the problem).
> Creating a new extension with another phone number
> would solve the problem (I tried it and it works),
> but this customer wants to keep his current phone
> number and when I tried deleting his extension then
> creating a new one with his current phone number,
> the new extension presented the same problem as the
> previous one...
> Anyone knows what could cause such a problem and/or
> how to solve it ?
You really have supplied incomplete information here, by neglecting to mention
the actual extension number which is causing the problems. That would have
had somebody onto it like a shot. What follows is an educated guess based on
the most likely scenario according to the available information:
Somewhere in your dialplan, probably in a section that has already been
"helpfully" configured for you by FreePBX, the extension number you assigned to
your customer has been appropriated for an echotest.
I suggest to grep for (firstly) the extension number in question, and (if
that does not work, perhaps because the echotest is a wildcard match aot a
literal one) then search instead for 'exten[ ]*=>' (afraid that one will
give you many more hits ..... you'll have to look through them yourself)
under /etc/asterisk. Use the -R option to search subfolders as well.
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