[asterisk-users] Call transfer problem.

[Mike Diehl]

I'm sorry, I should have mentioned that he's doing a "phone-based"
transfer, not an "asterisk-based" transfer.

Mike.

On Mon, Feb 24, 2014 at 1:30 PM, Don Kelly <dk at donkelly.biz> wrote:
> Does he complete the call as a "supervised" transfer--waits for the called
> party to answer before completing the transfer?
>
>   --Don
>
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike Diehl
> Sent: Monday, February 24, 2014 12:24 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] Call transfer problem.
>
> Hi all,
>
> I have a user who is having trouble transferring calls, using a Grandstream
> GXP2xxx.
>
> Here's the use case that I've seen:
>
> I call the user from phone A and he answers on phone B.
>
> Then, he hits the transfer button on his phone and dials an extension that
> is reachable by him, but not by me, based on administrative policy.
>
> However, the Asterisk logs indicate that the new call is being initiated by
> phone A, not phone B!  Thus the call transfer fails.
>
> I have other users, with other phones, that are able to transfer just fine.
> What could be different with this particular user?
>
> Any ideas?
>
> Mike.
>
> --
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