[asterisk-users] Checking for human answer
tiago.geada at gmail.com
Wed Aug 6 08:59:27 CDT 2014
We use originate that places a call in a queue (channel parameter is a
When the call is answered in queue, it is bridged with the operator, and
then starts the second channel leg: Dial out to wherever trough local
we set a sip header with dialstatus, so if the operator hangs the call, we
see a CANCEL back in our pbx
On 20 July 2014 17:20, Valter Nogueira <vgnogueira at gmail.com> wrote:
> In fact, Asterisk console shows a message warning that call is not
> finished because of the macro leg
> 2014-07-20 13:19 GMT-03:00 Valter Nogueira <vgnogueira at gmail.com>:
> No, I am testing with IP phones.
>> When caller hangs-out the macro is not aware - but when calle hangs the
>> macro is.
>> 2014-07-20 12:31 GMT-03:00 Doug Lytle <support at drdos.info>:
>> Valter Nogueira wrote:
>>>> The problem is in the opposite side - when someone call us and hangs
>>>> before the operator press the number.
>>> Then my guess would be you're on analog lines?
>>> Without call supervision on the line, there will be no way of detecting
>>> when an analog call has been dropped, other then when the operator has
>>> decided there is nobody there and hangs up at which point the call should
>>> be dropped.
>>> Digital lines and VOIP lines shouldn't have this issue since they have
>>> call supervision.
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