[asterisk-users] Play subscriber's recorded messages

Steve Murphy murf at parsetree.com
Sun Sep 22 22:59:50 CDT 2013


On Sun, Sep 22, 2013 at 3:07 PM, Asmaa Ahmed <asabatgirl at hotmail.com> wrote:

> Hello,
>
> For the time being I am using the following line to play the original
> saved message by Asterisk
> exten => 7001,n,Playback(vm-nobodyavail)
>
> Now I am trying to use the other features for Asterisk's voicemail. I have
> recorded a message, and I can see it saved on the system, but still
> Asterisk keeps playing the original message... Is there something I can add
> to let the subscriber plays his recorded message if he has a one? I
> couldn't find a clear way in the wiki about that!
> Also can I go more to play specific messages depending on the day/time, a
> specific message for the holidays for example?
>
> Thanks.
>
>
>
Asmaa--

It's not entirely clear to me what the problem is, but it appears that you
have recorded an unavailable message via the voicemail (comedian) app, and
are not getting
that message played back when someone is routed to voicemail for that user.

If this is indeed the problem, you didn't show the Voicemail() app call in
your dialplan. Don't forget to add the 'u' option to the call for
unavailable:

exten => 7001,n.Voicemail(7001,u)

to actually get the voicemail unavailable message to be played.  Use 'b'
for busy. In asterisk, you can type "core show application voicemail" to
get the
documentation for that app.

As to the message you can play, voicemail has absolutely no mechanisms to
allow you to apply some time schedules to your IVR prompts.
But, if you null out the plain/busy/unavail messages, you can use the
dialplan to set up any kind of opening messages you want, and in that
way, you can do almost anything imaginable. When you get done playing
whatever you want, then call the Voicemail() app for that user. If you
use a few milliseconds of silence in all the recorded message files, then
you have effectively overridden its built-in sound file playing with your
own introductory messages instead.

murf

-- 

Steve Murphy
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