[asterisk-users] CTI with MS Dynamics CRM

Olivier oza_4h07 at yahoo.fr
Wed Sep 11 11:15:10 CDT 2013


Hello,

Though I spent a couple of hours googling over the net, I still don't have
a clear picture on how to do CTI  between Asterisk and  MicroSoft Dynamics
CRM (Online version, if that matters).

The features I'm after include:
- click-to-dial
- screen-pop.

Do you have any valuable pointer on this ?
Is this simply replying on TAPI ?

Regards
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