[asterisk-users] MOH don't work after update

[Matthew Jordan]

On Sun, Jun 16, 2013 at 2:43 AM, Olivier CALVANO <o.calvano at gmail.com>wrote:

>
>
> Hi
>
> we have a small problems.
>
> We have a Asterisk 1.6.1 old server with music on old.
>
> we have updated to AsteriskNow 11.4.0
>
> and now, when we want play sound, we have a errors:
>
>     -- Executing [334xx at Accueil_HNO:2]
> BackGround("SIP/SIP000005-0000000c", "Fermeture") in new stack
> [Jun 16 07:35:06] WARNING[7634][C-00000006]: file.c:701
> ast_openstream_full: File Fermeture does not exist in any format
> [Jun 16 07:35:06] WARNING[7634][C-00000006]: file.c:1017 ast_streamfile:
> Unable to open Fermeture (format (alaw)): No such file or directory
> [Jun 16 07:35:06] WARNING[7634][C-00000006]: pbx.c:11180
> pbx_builtin_background: ast_streamfile failed on SIP/SIP000005-0000000c for
> Fermeture
>     -- Executing [334xx at Accueil_Phibee_HNO:4]
> Hangup("SIP/SIP000005-0000000c", "") in new stack
>   == Spawn extension (Accueil_HNO, 334xx, 4) exited non-zero on
> 'SIP/SIP000005-0000000c'
>
>
> I understand that he search the file in .ulaw, but why i don't use the mp3
> ?
>
>
> musiconhold.conf
>
> [default]
> mode=quietmp3
> directory=/var/lib/asterisk/moh
>
> [Horaires]
> mode=quietmp3
> directory=/var/lib/asterisk/moh/Horaires
>
>
>
> ps fax:
>  7555 pts/0    S      0:00 /bin/sh /usr/sbin/safe_asterisk -U asterisk -G
> asterisk
>  7558 pts/0    Sl     0:06  \_ /usr/sbin/asterisk -f -U asterisk -G
> asterisk -vvvg -c
>  7578 pts/0    S      0:00      \_ mpg123 -q -s --mono -r 8000 -b 2048 -f
> 8192 Fermeture.mp3
>  7580 pts/0    S      0:00      |   \_ mpg123 -q -s --mono -r 8000 -b 2048
> -f 8192 Fermeture.mp3
>
>
> find /var/lib/asterisk/moh/
>
> /var/lib/asterisk/moh/Horaires/Fermeture.mp3
>
> ll
> -rw-r--r-- 1 asterisk asterisk 1396613 Nov 24  2010
> /var/lib/asterisk/moh/Horaires/Fermeture.mp3
>
>
>
>
>
Do you have the format_mp3 module loaded?

Add-on modules are in the addons subdirectory. Typically, these modules are
not built and installed by default, and have to be enabled in menuselect.

Matt

-- 
Matthew Jordan
Digium, Inc. | Engineering Manager
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at: http://digium.com & http://asterisk.org
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130616/aff35de9/attachment.htm>