[asterisk-users] Issue dialing out

[Andre Goree]

On Sat, Jun 15, 2013 at 2:18 PM, Daniel Tryba <daniel at tryba.nl> wrote:
>> Jun 15 13:06:05 VERBOSE[30232]: -- Executing Dial("Zap/1-1",
>> "zap/g1/1XXXXXX2222|20|tT") in new stack
>> Jun 15 13:06:05 VERBOSE[30232]: -- Called g1/1XXXXXX2222
>> Jun 15 13:06:08 VERBOSE[30232]: -- Zap/2-1 answered Zap/1-1
>> Jun 15 13:06:08 VERBOSE[30232]: -- Attempting native bridge of Zap/1-1
>> and Zap/2-1
>> Jun 15 13:06:31 VERBOSE[30232]: -- Hungup 'Zap/2-1'
>> Jun 15 13:06:31 VERBOSE[30232]: == Spawn extension (menu-v2, 4832, 1)
>> exited non-zero on 'Zap/1-1'
>> Jun 15 13:06:31 VERBOSE[30232]: -- Hungup 'Zap/1-1'
>>
>>
>> I've contacted our PRI provider, however, they say that they do not
>> see the call reach their system. To me, it would seem like the call is
>> coming into our Asterisk system through our Zap interface on one
>> channel, then attempting to leave the system through the Zap interface
>> on another channel, and is failing to do so.
>
> They are either incompetant or lying to you. Call appears to succeed (it
> is answered) and gets disconnected after 23s. You are not generating the
> message, so the calls gets back to you telco.
>
> Most likely someone is filtering on callerID (which is a good thing IMHO).
> Set the callerid to one of your numbers before sending it back to Zap
> and try again.
>

You're right!  Forgot to update this thread, but a tech from their
side performed a trap on the line and attempted to recreate the issue.