[asterisk-users] Light-weight voice recognition for IVR

[Thorsten Göllner]

Hi,

some month ago we installed a VoiceRec-Module from Vestec 
(https://www.vestec.com/) on Asterisk 11.x. It works so far and you will 
find examples for your dialplan. It should be ok for your needs.

-Thorsten-

Am 13.06.2013 23:19, schrieb asterisk users:
> Hello list,
>
> 'Just wondering if anyone can point to a very light-weight and easy to 
> incorporate into Asterisk (v. 11.x) to handle a minimal set of 
> responses, like:
>    0 - 9
>    yes
>    no
>    (maybe * and # for some people)
>
> The idea is that within an IVR menu, the caller could respond by 
> speaking to the typical IVR options, like:
>
>     For Archie, press or say 1 now
>     For Veronica, press or say 2 now
>     For Jughead, press or say 3 now
>     (etc.)
>
>     You have selected option 2 for Veronica, press 1 or say "yes" if 
> this is correct.
>
> If a voice response was received (not a DTMF key press) indeterminate, 
> some status would be useful (beyond just a timeout).
>
> It would be great if this was simple to code into the dialplan, much 
> like like the current background/wait model for keypresses. Low cost 
> or free would be nice too!
>
> Thanks for any suggestions.

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