[asterisk-users] Why does it take several seconds to interpret DTMF-input ?

[Jonas Kellens]

On 06/11/2013 04:39 PM, Richard Mudgett wrote:
>
>
>
> On Tue, Jun 11, 2013 at 9:29 AM, Jonas Kellens 
> <jonas.kellens at telenet.be <mailto:jonas.kellens at telenet.be>> wrote:
>
>     On 06/11/2013 04:12 PM, Matthew J. Roth wrote:
>>     Jonas Kellens wrote:
>>>     I notice that it takes 4 to 6 seconds between someone pressing a cipher and
>>>     Asterisk continuing inside the dialplan. How come ???
>>>
>>>     ...
>>>
>>>     Why doesn't Asterisk continue immediately inside the dialplan after having
>
>>>     received the DTMF-input ?
>
> <snip>
>
>     Dialplan :
>
>     exten => ivr,1,NoOp()
>     exten =>
>     ivr,n(restartprompt),Background(/var/lib/asterisk/sounds/vprompts/${KNUMMER}/${ASTPROMPT})
>     exten => ivr,n,NoOp(${BACKGROUNDSTATUS})
>     exten => ivr,n,WaitExten(15)
>     exten => ivr,n,GoTo(restartprompt)
>
>     exten => _X,1,Set(choice=${EXTEN})
>     exten => _X,n,System(echo
>     "'${klantID}','IVR','${choice}','','${CHANNEL:4}','$(date +%s)'"
>     >> /var/log/asterisk/loggingAST/${CHANNEL:4}.csv)
>     exten => _X,n,other_stuff_I_do
>
>     exten => _X.,1,Set(choice=${EXTEN})
>     exten => _X.,n,System(echo
>     "'${klantID}','IVR','${keuzeID}','','${CHANNEL:4}','$(date +%s)'"
>     >> /var/log/asterisk/loggingAST/${CHANNEL:4}.csv)
>     exten => _X.,n,other_stuff_I_do
>
>
> It is waiting for more digits because you have asked it for a possible 
> multi-digit exten and it needs to distinguish between the _X and _X. 
> patterns.
>
> Richard
>

Ok thanks.

Any idea how I can resolve this ?

Even if there *can* be more than 1 digit, in case there is only 1 digit 
it should go faster.


Could this dialplan logic be a good solution :

[my-context]
exten => ivr,1,NoOp()
exten => 
ivr,n(restartprompt),Background(/var/lib/asterisk/sounds/vprompts/${KNUMMER}/${ASTPROMPT})
exten => ivr,n,NoOp(${BACKGROUNDSTATUS})
exten => ivr,n,WaitExten(15)
exten => ivr,n,GoTo(restartprompt)

exten => _X,1,Set(choice=${EXTEN})
exten => _X,n,System(echo 
"'${klantID}','IVR','${choice}','','${CHANNEL:4}','$(date +%s)'" >> 
/var/log/asterisk/loggingAST/${CHANNEL:4}.csv)
exten => _X,n,other_stuff_I_do

exten => ivradvanced,1,NoOp()
exten => 
ivradvanced,n(restartprompt),Background(/var/lib/asterisk/sounds/vprompts/${KNUMMER}/${ASTPROMPT})
exten => ivradvanced,n,NoOp(${BACKGROUNDSTATUS})
exten => ivradvanced,n,WaitExten(15)
exten => ivradvanced,n,GoTo(restartprompt)

exten => _X.,1,Set(choice=${EXTEN})
exten => _X.,n,System(echo 
"'${klantID}','IVR','${keuzeID}','','${CHANNEL:4}','$(date +%s)'" >> 
/var/log/asterisk/loggingAST/${CHANNEL:4}.csv)
exten => _X.,n,other_stuff_I_do

[another-context]
...
...



Kind regards,

Jonas.


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