[asterisk-users] Hangup cause 111 after call pickup

[Marie Fischer]

On 06.06.2013, at 15:05, Jonas Kellens <jonas.kellens at telenet.be> wrote:

> Hello,
> 
> when picking up an incoming call from one ip phone on another ip phone, the call terminates after about 5 to 10 seconds.
> 
> When reading out the hangup cause variable in the h-extention of the dialplan, the hangup cause seems to be 111.
> 
> 
> In the dialplan output, you can see that SIP-peer sipacc3 picks up the incoming channel SipAgenT01-00001454, and the call is answered. After 7 seconds, the conversation is terminated.
> 
> [Jun  6 10:13:15] VERBOSE[21118] pbx.c: [Jun  6 10:13:15]     -- Executing [120 at sub-pickup:25] Pickup("SIP/sipacc3-0000147c", "SIP/SipAgenT01-00001454 at PICKUPMARK") in new stack
> [Jun  6 10:13:15] VERBOSE[20788] app_queue.c: [Jun  6 10:13:15]     -- SIP/sipacc3-0000147c answered SIP/SipAgenT01-00001454
> 
> [Jun  6 10:13:22] VERBOSE[20788] pbx.c: [Jun  6 10:13:22]     -- Executing [h at pbx-routing:3] NoOp("SIP/SipAgenT01-00001454", "hangup cause = 111") in new stack
> 
> 
> 
> Questions :
> 
> 1. what can cause a hangup cause 111 ? What is the meaning of hangup cause 111 ?
> 
> 2. on voip-info.org I read "111 protocol error 500 Server internal error". How can I fix this ?? Using Asterisk 1.8.12.2 on CentOS.

Hi Jonas,

when the calls is answered, do you have correct both-way audio as well?

Please enter "sip set debug on" on the Asterisk console and paste the output. It could also be helpful if you could paste your dialplan.

-- 
marie