[asterisk-users] Queue - how to jump to next member after NO ANSWER?

Ishfaq Malik ish at pack-net.co.uk
Wed Jul 24 03:06:54 CDT 2013


On 23 July 2013 23:18, Shishir Pokharel <Shishir.Pokharel at on24.com> wrote:

>  Read queue configuration esp. QEUUESTRATEGY and agent TIMEOUT. ****
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *Jarek Jarzebowski
> *Sent:* Tuesday, July 23, 2013 3:04 PM
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* [asterisk-users] Queue - how to jump to next member after NO
> ANSWER?****
>
> ** **
>
> Hi all,****
>
> I have a Queue with 3 members:****
>
> SIP/100****
>
> SIP/200****
>
> SIP/300****
>
> When call arrives SIP/100 is ringing.. After given timeout ringing stops
> but call is not routed to next member but SIP/100 starts ringing again.***
> *
>
> I know that this is because SIP/100 is still available in the Queue but is
> it any way to make a Queue witch strategy:****
>
> call SIP/100 - if it is BUSY, UNAVAILABLE, PAUSED or _NO_ANSWERED_ after
> given number of time - hump to the next member?****
>
> Thanks in advance.****
>
> Jarek****
>
> --
> _____________________________________________________________________
>

This is in the queues.conf in 1.8

 If you want the queue to avoid sending calls to members whose devices are
 known to be 'in use' (via the channel driver supporting that device state)
 uncomment this option. (Note: only the SIP channel driver currently is able
 to report 'in use'.)

 ringinuse = no

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: ish at pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, 2A ENTERPRISE HOUSE, LLOYD STREET
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