[asterisk-users] Microsoft CRM Integration

[A J Stiles]

On Tuesday 16 July 2013, Klaverstyn, David C wrote:
> Hi All,
> 
> I'm hoping someone can recommend a method to integrate Microsoft CRM with
> Asterisk.  Preferably an open source product otherwise a commercial
> product.

Well, that's a bit of a vague request.  If you just want to add the facility 
to click on a phone number in some HTML and set up a call, you can easily do 
that with no more than a simple CGI script.  What sort of integration were you 
hoping to add?

I'm not familiar with Microsoft anything; but if their CRM product has an API 
for writing plugins, then it should be possible to add Asterisk integration.  
Of course, being Microsoft, they may well -not- support user-written plugins   
(or pretend to, but deliberately make it hard for you to persuade them to 
work)  precisely in order to force you to pay for their proprietary 
extensions.


-- 
AJS

Answers come *after* questions.