[asterisk-users] AMI timeouts

[Alexander Frolkin]

> What would be a reasonable delay time?  In the case I'm looking at right
> now, the longest I can see is 7.2s.
> 
> Looking in the Java app logs, I can see it occasionally (166 times over
> the last two weeks) timing out after five retries, which means it failed
> to get a response to any of the retries within three seconds.

The view of the person who wrote the Java app is that "three seconds is
a long time": if an agent presses the "pause" button in their GUI,
during those three seconds, they may receive a call.

He says that when this system first went live, his app received
responses within milliseconds.  I'm assuming this is to do with
increasing call volume, though it could be something else.


Alex