[asterisk-users] Asterisk voicemail minimum length / silence settings

[Don Kelly]

But with max silence at 2 seconds, couldn't someone leave a 30-second
message, pause for a couple seconds to gather their thoughts or dig up a
phone number, and get hung up on?

 

I'd think that the 3-second and 10-second settings are sensible. Saving a
message that is known to be total silence has no value.

--Don

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Kevin Larsen
Sent: Tuesday, January 22, 2013 5:32 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk voicemail minimum length / silence
settings

 

Depending on exactly what you want, those may be the right settings. What
the warning is telling you is that with those settings, someone could reach
voicemail, say nothing (silence on the line) and after 10 seconds it will
hang up on them and deliver a 10 second silent message to their voicemail
box. If you set maxsilence to something like 2 seconds, then it would hang
up after 2 seconds and no message would be delivered. 

The only risk you run by ignoring the warning is that some users *WILL* get
voicemails delivered that have no real audio, but simply be silent. If you
can live with that, you settings will work fine. 

Kevin Larsen - Systems Analyst - Pioneer Balloon - Ph: 316-688-8208 



From:        asterisk users <ast4774 at gmail.com> 
To:        Asterisk Users Mailing List - Non-Commercial Discussion
<asterisk-users at lists.digium.com>, 
Date:        01/22/2013 05:22 PM 
Subject:        [asterisk-users] Asterisk voicemail minimum length / silence
settings 
Sent by:        asterisk-users-bounces at lists.digium.com 

  _____  




What I'm trying to achieve is that a voicemail message should be at
least 3 seconds long for it to be saved, but *after that* a prolonged
silence (e.g. 10 seconds) should terminate the call and recording.

My current settings (Asterisk 10.7.0 and 11.2.1) are:

  ; Minimum length of a voicemail message in seconds for the message to be
kept
   ; The default is no minimum.
   minsecs=3

   ; How many seconds of silence before we end the recording
   maxsilence=10

With these settings, I'm getting the following warning message.

   WARNING[21671] app_voicemail.c: maxsilence should be less than
minsecs or you may get empty messages

What are the "right" settings for this situation?

Thanks all!

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