[asterisk-users] Capture queue agent drop and put caller back in queue

[Benny Amorsen]

Mitch Claborn <mitch_ml at claborn.net> writes:

> Shouldn't asterisk somehow know when the agent disappears?

You are a bit out of luck since SIP session timers, the obvious
solution, cannot be set lower than 90 seconds.

rtptimeout set to e.g. 10 seconds may work, but you need to then set
rtpholdtimeout higher and hope that voice activity detection or mute
does not kill the calls...

Does Asterisk consider RTCP packets for the purpose of rtptimeout? That
could solve the problems of silence suppression and mute.


/Benny