[asterisk-users] External sip phones register with the servers IP...

[Carlos Chavez]

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On 8/1/13 9:17 PM, Michael L. Young wrote:
> ----- Original Message -----
>> From: "Carlos Chavez" <cursor at telecomabmex.com> To:
>> asterisk-users at lists.digium.com Sent: Thursday, August 1, 2013
>> 8:41:19 PM Subject: [asterisk-users] External sip phones register
>> with the servers IP...
>> 
>> We have just updated our office server to Asterisk 11.4.0 from
>> 1.8.15 and internally everything is working fine.  The problem we
>> are having is that we cannot use any external phone connected
>> through the Internet.  This used to work fine with 1.8 but since
>> the upgrade whenever you register any phone from an outside
>> network the phone tries to register using the servers internal
>> IP.
>> 
>> I endo up having something like this:
>> 
>> Sending to 187.163.93.235:58545 (no NAT) -- Registered SIP '2003'
>> at 192.168.2.50:58545 Reliably Transmitting (no NAT) to
>> 192.168.2.50:58545: OPTIONS sip:2003 at 192.168.2.50:58545;ob
>> SIP/2.0 Via: SIP/2.0/UDP
>> 192.168.2.50:5060;branch=z9hG4bK5f2019c0 Max-Forwards: 70 From:
>> "asterisk" <sip:asterisk at 192.168.2.50>;tag=as4ed13172 To:
>> <sip:2003 at 192.168.2.50:58545;ob> Contact:
>> <sip:asterisk at 192.168.2.50:5060> Call-ID:
>> 46fd0ef840d6781d219269ae415e156e at 192.168.2.50:5060 CSeq: 102
>> OPTIONS User-Agent: Asterisk PBX 11.4.0 Date: Fri, 02 Aug 2013
>> 00:27:48 GMT Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER,
>> SUBSCRIBE, NOTIFY, INFO, PUBLISH Supported: replaces, timer 
>> Content-Length: 0
>> 
>> I really cannot understand what is wrong, I have checked my
>> sip.conf configuration and it is the same as in past versions.
>> externaddr and localnet are set to the proper values.  Any
>> ideas?
> 
> Did you look at the CHANGES file?  There are new settings for NAT.
> If you are using the same settings as in 1.8, there is a posiblity
> that you will have problems depending on what settings you have
> (which you did not include in this message).
> 
> Also, I would recommend 11.5 since there was a one-way audio issue
> fixed related to using the two new NAT settings.
> 
	I have tried with all nat variations and I get the same result.  I
upgraded to 11.5 yesterday but same problem.  External phones still
register using the servers internal IP.  IAX works fine.

- -- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001
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