[asterisk-users] "Call me now" outbound calls in a queue

Mitch Claborn mitch_ml at claborn.net
Fri Sep 28 11:42:25 CDT 2012

I want to put a "call me now" button on the web site that will place the 
request into an asterisk call queue and then when an agent picks up the 
call in the queue, place the outbound call to the customer.

The following AMI command works, but it calls the customer first, before 
an agent is necessarily available.

Action: Originate
Channel: SIP/voipms/customer_number_here
Context: external
Async: true
Application: Queue
Data: sales
Callerid: Company <8005551212>

How can I get an available agent before the customer call is placed?

More information about the asterisk-users mailing list