[asterisk-users] Grandstream VoIP phones

Bryant Zimmerman BryantZ at zktech.com
Sat Sep 22 08:06:06 CDT 2012


Vladimir

DP715 Phone Only. 

Also another point of note. At present I would not promote the DP715 as an 
executive level advanced feature phone at best it is a residential grade 
unit with the current firmware. This last firmware release fixed some major 
issues but crippled the unit from four concurrent calls to two if you are 
using g729. This is a big kick in the paints and shows some possible 
engineering shortcomings of the units. We are talking to the engineers to 
see what their product will look like once the firmware is closer to 
production ready. At current we have downgraded our release state from 
production to beta on our network. Several customers are very please with 
the units but it has failed to meet the expectations of others. 

Take a close look at the release notes for the DP715 this will infer some 
of what was wrong in the first release and give you a kind of idea of where 
the product still needs to go. 

Thanks

Bryant Zimmerman (ZK Tech Inc.)
616-855-1030 Ext. 2003 

----------------------------------------
 From: "Vladimir Mikhelson" <vlad at mikhelson.com>
Sent: Saturday, September 22, 2012 2:55 AM
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Subject: Re: [asterisk-users] Grandstream VoIP phones

Quick update.

Grandstream finally released the first update to theirDP715 firmware, new 
v. 1.0.0.8.

Here are the differences:
     I can receive calls over secure SIP and RTP      No outgoing calls go 
through   

What I observed the phone replies from a different port compared to a port 
it receives SIP messages on.  As a result Asterisk becomes confused.  For 
example, "sip set debug peer 999" would only track messages to the phone. 

Grandstream's support is beyond the level of criticism.  It takes them 10 
days to reply to a posted message.  It seems their only goal is to close 
the case.  So far I am still to see a single bit of help from them. 

I will continue updating this thread. 

-Vladimir

On 8/31/2012 8:07 PM, Vladimir Mikhelson wrote:
 Carlos,

So far the experience with DP715 is extremely negative.

It all starts with the WEB interface which is only served on port 80, no 
https, period.  There is no login name, just password.

The phone worked as expected with insecure SIP and RTP.  As I started 
playing with security the phone started acting up.  It randomly took calls, 
then stopped.  It placed calls, then stopped.

Following is a sample of a corrupted SIP message Asterisk receives from 
DP715 (pay attention to Call-ID: 477744485-5061-8 at BHC.BH.BDH.HB):

[2012-08-23 23:55:09] DEBUG[14132] chan_sip.c: Header 0 [ 14]: SIP/2.0 200 
OK
[2012-08-23 23:55:09] DEBUG[14132] chan_sip.c: Header 1 [ 69]: Via: 
SIP/2.0/TLS 172.17.137.11:5061;branch=z9hG4bK2f5ce157;rport=5061
[2012-08-23 23:55:09] DEBUG[14132] chan_sip.c: Header 2 [ 57]: From: 
<sip:*97 at pbx.int.mikhelson.com:5061>;tag=as50c4dc59
[2012-08-23 23:55:09] DEBUG[14132] chan_sip.c: Header 3 [ 54]: To: 
<sip:471 at pbx.int.mikhelson.com:5061>;tag=436538044
[2012-08-23 23:55:09] DEBUG[14132] chan_sip.c: Header 4 [ 39]: Call-ID: 
477744485-5061-8 at BHC.BH.BDH.HB
[2012-08-23 23:55:09] DEBUG[14132] chan_sip.c: Header 5 [ 13]: CSeq: 102 
BYE
[2012-08-23 23:55:09] DEBUG[14132] chan_sip.c: Header 6 [ 51]: Contact: 
<sip:471 at 172.17.137.71:5061;transport=tls>
[2012-08-23 23:55:09] DEBUG[14132] chan_sip.c: Header 7 [ 43]: Supported: 
replaces, path, timer, eventlist
[2012-08-23 23:55:09] DEBUG[14132] chan_sip.c: Header 8 [ 37]: User-Agent: 
Grandstream DP715 1.0.0.5
[2012-08-23 23:55:09] DEBUG[14132] chan_sip.c: Header 9 [ 80]: Allow: 
INVITE, ACK, OPTIONS, CANCEL, BYE, SUBSCRIBE, NOTIFY, INFO, REFER, UPDATE
[2012-08-23 23:55:09] DEBUG[14132] chan_sip.c: Header 10 [ 17]: 
Content-Length: 0

According to RFC 3261, "Call-ID contains a globally unique identifier for 
this call, generated by the combination of a random string and the 
softphone's host name or IP address."

Interestingly, the problem is intermittent. Some calls go through.  
Asterisk must be able to process these calls from time to time.  Which is 
strange on its own.

On top of everything Grandstream's support organization does not seem to 
exist for all practical purposes.  I opened the case on 08/22/2012.  Today, 
08/31/2012, I finally received a response, "Sorry for missing your call 
yesterday. We checked the syslog you sent to us and seems the TLS is shut 
down. I just got some TLS internal test accounts today and will do a quick 
test. I'll let you know soon.  It took them 9 days to start looking into 
the issue.

I will update this thread with progress.

Regards,
Vladimir

On 8/17/2012 11:30 AM, Carlos Alvarez wrote:
  On Fri, Aug 17, 2012 at 9:08 AM, Vladimir Mikhelson <vlad at mikhelson.com> 
wrote:
 My primary interest is security.  Grandstream claims their intermediate 
and higher-end models support TLS and SRTP.  I am really tired of trying to 
make Cisco phones to communicate securely with Asterisk.  Cisco has a great 
security model but one has to have their provisioning server for it to 
function.

 We've never had customers ask for this, but if doing so is fairly easy we 
would look at it as just another feature we push.  Do let me know how it 
works out for you. 
  -- 
Carlos Alvarez TelEvolve 602-889-3003 

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