[asterisk-users] Read sometimes disconnects user

[Thomas Thomas]

My last message was wrong :

If the user doesn't enter any digits within 15 seconds, the file is played
again and a second attempt is made. So the timeout parameter specified for
Read() works.

But if the user enters the numbers, he might get disconnected for some
obscure reason. If he enters "04755" and takes too long before entering the
following number (timeout digit being set to 2 seconds), then he should
anyway take "04755" as the number and continue the script. It is definitily
very strange that the user gets disconnected. And that might happen when he
entered his 5 first digits, 9 digits, ... seems random.



2012/10/30 Thomas Thomas <debussy007 at gmail.com>

> But even then, it should do another attempt, play the file again and
> accept DMTF input, as I specified that there should be 2 attempts.
>
> *same => n,Read(mobileNumber,app/input-mobile,10,,2,15)*
> *
> *
> 2012/10/30 Steve Edwards <asterisk.org at sedwards.com>
>
>> On Tue, 30 Oct 2012, Thomas Thomas wrote:
>>
>>  I am asking the user to enter his mobile phone followed by "#" using
>>> Read(). From time to time the Read() application disconnects the user while
>>> he is typing his number, though there is a 15 seconds timeout, and even if
>>> I type the number very fast it still may happen to me.
>>>
>>
>> It has been my casual observation that the speed at which I enter digits
>> on my phone is unrelated to the speed at which my cell provider delivers
>> the digits to my Asterisk box.
>>
>> --
>> Thanks in advance,
>> ------------------------------**------------------------------**
>> -------------
>> Steve Edwards       sedwards at sedwards.com      Voice: +1-760-468-3867 PST
>> Newline                                              Fax: +1-760-731-3000
>>
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>
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