[asterisk-users] Critical Asterisk Outage - Installing g729 crashed asterisk.

[Steve Totaro]

On Thu, Oct 18, 2012 at 1:49 AM, Steve Totaro <
stotaro at totarotechnologies.com> wrote:

>
>
> On Thu, Oct 18, 2012 at 1:35 AM, Jared Baxley <jared.baxley at gmail.com>wrote:
>
>> I was following Digium's instructions to the letter to install g729. but
>> upon telling asterisk to load the module, the system hung.
>>
>> after a few minutes later a CTRL-C and attempted to run the command
>> again. Same result. any g729 show command returns nothing... no error no
>> results.
>>
>> Reboot the server and asterisk will not process calls. Freepbx shows the
>> following.
>>
>> [2012-Oct-18 01:21:04] [INFO] (bin/retrieve_conf:109) - found language
>> dir fr for directory, not installed on system, skipping
>> [2012-Oct-18 01:21:07] [FATAL] (libraries/utility.functions.php:429) -
>> retreive_conf failed to get engine information and cannot configure up a
>> softwitch with out it. Error: ERROR-UNABLE-TO-PARSE
>> [2012-Oct-18 01:21:07] [CRITICAL] (admin/functions.inc.php:366) -
>> [NOTIFICATION]-[freepbx]-[RCONFFAIL] - retrieve_conf failed, config not
>> applied
>>
>> This seems to indicate that the g729 module is working
>>
>> [2012-10-18 01:21:04] NOTICE[4717] codec_g729a.c: G.729A transcoding
>> module version 1.8.0_3.1.5, Copyright (C) 1999-2009 Digium, Inc.
>> [2012-10-18 01:21:04] NOTICE[4717] codec_g729a.c: This module is supplied
>> under a commercial license granted by Digium, Inc.
>> [2012-10-18 01:21:04] NOTICE[4717] codec_g729a.c: Please see the full
>> license text supplied by the accompanying
>> [2012-10-18 01:21:04] NOTICE[4717] codec_g729a.c: "register" utility, or
>> ask for a copy from Digium.
>> [2012-10-18 01:21:04] NOTICE[4717] codec_g729a.c: This product includes
>> software developed by the OpenSSL Project
>> [2012-10-18 01:21:04] NOTICE[4717] codec_g729a.c: for use in the OpenSSL
>> Toolkit. (http://www.openssl.org/)
>> [2012-10-18 01:21:04] NOTICE[4717] codec_g729a.c: Copyright (C) 1998-2006
>> The OpenSSL Project
>>
>> [2012-10-18 01:21:04] VERBOSE[4717] manager.c: == Manager registered
>> action G729LicenseStatus
>> [2012-10-18 01:21:04] VERBOSE[4717] manager.c: == Manager registered
>> action G729LicenseList
>> [2012-10-18 01:21:04] VERBOSE[4717] codec_g729a.c: == Host-ID:
>> 60:b6:d3:a0:c9:be:6e:46:74:41:07:b3:8e:76:59:b1:ba:5c:59:05
>> [2012-10-18 01:21:04] VERBOSE[4717] codec_g729a.c: == Found license
>> 'G729-XXXXXXXXXXX' providing 40 channels
>> [2012-10-18 01:21:04] VERBOSE[4717] codec_g729a.c: == Found total of 40
>> G.729 licenses
>>
>> How do i roll this back? Just delete codec_g729a.so ?
>>
>>
> You can do a noload in modules.conf.  This doesn't appear to be the
> problem though.  It may be.  Did you try saving a change in FreePBX and
> applying it?
>
> It seems more like a FreePBX config error that should be overwritten by
> FreePBX database to flat files.
>
> Thanks,
> Steve Totaro
>

See here
http://www.freepbx.org/forum/freepbx/users/apply-configuration-changes-errors-with-failed-to-get-engine-info-retreive-conf

Very similar problem with FreePBX, your G729 looks fine.

Check permissions and ownership of any files you changed.

Thanks,
Steve Totaro
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