[asterisk-users] Odd Sangoma Card Issues

[Tim Nelson]

----- Original Message -----
> Has anyone seen issues with recent Sangoma T-1 cards and Sangoma
> Analog cards on multiple different servers?
> 
> On T-1: we get NO traffic, no interrupts, and no increase in number
> of packets and the PRI does not come up.
> 
> On Analog: The ports do NOT go red when you unplug the phone line
> from FXO ports, can't dial out of the ports either.
> 
> We have installed 50+ analog cards and almost as many T-1 cards and
> we never had these issues before.
> 
> We have a ticket in with Sangoma but they want to blame the line or
> Asterisk.
> 

We utilize Sangoma interface cards almost exclusively and have had no problems whatsoever including several new cards this week put into production. I have to assume if there were some sort of issue inherent to their hardware the various channels (mailing lists, forums, etc) would be filled with such issues...

Keep in mind if you're not seeing any interrupt activity you may have:

1. A problem with IRQs on your system
Check the system for ACPI/APIC/IRQ/etc issues. You may need kernel parameters such as acpi=off, noapic, pci=assign-busses, etc...

2. A bad Sangoma card
Their warranty is 5 years I believe, no better time than the present to request a new one under warranty. :)

--Tim