[asterisk-users] CDR Unanswered calls

Tue Oct 9 11:07:02 CDT 2012

This may be obvious but have you changed cdr.conf from
;unanswered = no
to
unanswered = yes

See https://issues.asterisk.org/jira/browse/ASTERISK-10890

On Tue, Oct 9, 2012 at 4:22 AM, Shanavaz E A <shanavazea at yahoo.com> wrote:

> Hi,
>
> Any body has an idea on this ? I believe the configuration is correct. Is
> there any bug in this version ? Is there any version in 1.8 branch which
> has it working ?
>
> Please help.
>
> Regards
> Shanavaz.
>
>
> --- On *Sat, 10/6/12, Shanavaz E A <shanavazea at yahoo.com>* wrote:
>
>
> From: Shanavaz E A <shanavazea at yahoo.com>
> Subject: Re: [asterisk-users] CDR Unanswered calls
> To: "Asterisk Users Mailing List - Non-Commercial Discussion" <
> asterisk-users at lists.digium.com>
> Date: Saturday, October 6, 2012, 11:28 AM
>
>
>    Yes, Please see the following example.
> In version 1.4 of asterisk, we used to get atleast 2 records in the CDR
> table for one incoming call. One is the main record and second one is the
> record with the status of that particular extension number which answered
> the call. Additionally if any more extensions in the queue was tried, and
> if it was failed or busy or not answered, an additional record for each of
> those extension will be created in the CDR table. For example:
>
> | calldate            | src          | dst   | dcontext       |
> channel                        | dstchannel       | lastapp |
> lastdata                     | duration | billsec | disposition |
> | 2012-09-01 20:02:54 | 9123456733   | s     | queue-cbkn     |
> DAHDI/7-1                      | Agent/3009       | Queue   |
> BookingQ|tT|||30|myagi1.agi  |      156 |     156 | ANSWERED    |
> | 2012-09-01 20:03:02 | 9123456733   | 305   | from-internal  |
> Local/305 at from-internal-df2a,2<http://us.mc1425.mail.yahoo.com/mc/compose?to=Local/305@from-internal-df2a,2>| SIP/305-00087978 | Dial    | SIP/305||tT                  |        0
> |       0 | BUSY        |
> | 2012-09-01 20:03:02 | 9123456733   | 307   | from-internal  |
> Local/307 at from-internal-dd81,2<http://us.mc1425.mail.yahoo.com/mc/compose?to=Local/307@from-internal-dd81,2>| SIP/307-00087979 | Dial    | SIP/307||tT                  |        5
> |       0 | ANSWERED    |
> Here the first record is the main record. Second one is extn 305 was tried
> but it was BUSY and third record is extn 307 was tried and it answered that
> call. So here totally three records were created for a single call. But in
> asterisk 1.8 only the first record is being created. I need all the records
> for all extensions which was tried in the queue.
>
> I hope you got the point
>
> Regards
> Shanavaz.
>
> --- On *Sat, 10/6/12, Warren Selby <wcselby at selbytech.com>* wrote:
>
>
> From: Warren Selby <wcselby at selbytech.com>
> Subject: Re: [asterisk-users] CDR Unanswered calls
> To: "Asterisk Users Mailing List - Non-Commercial Discussion" <
> asterisk-users at lists.digium.com>
> Date: Saturday, October 6, 2012, 1:52 AM
>
> On Fri, Oct 5, 2012 at 4:51 AM, Shanavaz E A <shanavazea at yahoo.com<http://us.mc1425.mail.yahoo.com/mc/compose?to=shanavazea@yahoo.com>
> > wrote:
>
>   Hi,
>
> No replies until now. Some one please help... There must be some people
> who are using it...
>
> Thanks
>
>
>
> Can you provide an example of what you expect it to be doing (from the old
> version) and what it is doing now (from the new version)?  I'm talking
> examples of the table rows in question.  Is it recording the call, just
> labeling it answered instead of unanswered?  I've never seen asterisk
> simply not record a call in whatever CDR backend you're using, regardless
> of disposition.
>
>
> --
> Thanks,
> --Warren Selby, dCAP
> http://www.SelbyTech.com <http://www.selbytech.com/>
>
>
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