[asterisk-users] CDR Unanswered calls
Shanavaz E A
shanavazea at yahoo.com
Sat Oct 6 00:58:30 CDT 2012
Yes, Please see the following example.
In version 1.4 of asterisk, we used to get atleast 2 records in the CDR table for one incoming call. One is the main record and second one is the record with the status of that particular extension number which answered the call. Additionally if any more extensions in the queue was tried, and if it was failed or busy or not answered, an additional record for each of those extension will be created in the CDR table. For example:
| calldate | src | dst | dcontext | channel | dstchannel | lastapp | lastdata | duration | billsec | disposition |
| 2012-09-01 20:02:54 | 9123456733 | s | queue-cbkn | DAHDI/7-1 | Agent/3009 | Queue | BookingQ|tT|||30|myagi1.agi | 156 | 156 | ANSWERED |
| 2012-09-01 20:03:02 | 9123456733 | 305 | from-internal | Local/305 at from-internal-df2a,2 | SIP/305-00087978 | Dial | SIP/305||tT | 0 | 0 | BUSY |
| 2012-09-01 20:03:02 | 9123456733 | 307 | from-internal | Local/307 at from-internal-dd81,2 | SIP/307-00087979 | Dial | SIP/307||tT | 5 | 0 | ANSWERED |
Here the first record is the main record. Second one is extn 305 was tried but it was BUSY and third record is extn 307 was tried and it answered that call. So here totally three records were created for a single call. But in asterisk 1.8 only the first record is being created. I need all the records for all extensions which was tried in the queue.
I hope you got the point
Regards
Shanavaz.
--- On Sat, 10/6/12, Warren Selby <wcselby at selbytech.com> wrote:
From: Warren Selby <wcselby at selbytech.com>
Subject: Re: [asterisk-users] CDR Unanswered calls
To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com>
Date: Saturday, October 6, 2012, 1:52 AM
On Fri, Oct 5, 2012 at 4:51 AM, Shanavaz E A <shanavazea at yahoo.com> wrote:
Hi,
No replies until now. Some one please help... There must be some people who are using it...
Thanks
Can you provide an example of what you expect it to be doing (from the old version) and what it is doing now (from the new version)? I'm talking examples of the table rows in question. Is it recording the call, just labeling it answered instead of unanswered? I've never seen asterisk simply not record a call in whatever CDR backend you're using, regardless of disposition.
--
Thanks,
--Warren Selby, dCAP
http://www.SelbyTech.com
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