[asterisk-users] 100 outgoing calls - 10 at a time - /var/spool/asterisk/outgoing/

[Lenz Emilitri]

The problem I see with this approach is that you usually do not "just" want
to dial out 10 calls at a time, but you will want to keep track of what
happened to them and (in case) reschedule them. So  you will likely need to
monitor them over AMI to make sure they went through, and you need to
implement some rescheduling logic.

[Shameless plug starts here]
This was the reason why we started working on Wombat a while ago - to offer
something that would handle all this (and more) but leaving you the
"Asterisk touch" of being free to program the call handling at the dialplan
level, so you would get the best of both worlds. Did I already mention the
current beta versions are free? :)
[Shameless plug ends here]

I am not saying that this is the only correct solution (or it is a correct
solution at all) but our almost ten years of Asterisk call-center
experience show that what starts out as something quick and simple to plug
a hole ends up being a platform :)

Just my two Swiss cents,
l.


2012/9/28 A J Stiles <asterisk_list at earthshod.co.uk>

> On Friday 28 September 2012, Patrick Archibald wrote:
> > Hi,
> >
> > Is there a way to move 100 .call files in to
> > /var/spool/asterisk/outgoing/ at once and have Asterisk call at
> > maximum 10 at a time?
>
> Yes:  Move them in batches of 10.  Could be as simple as
> last if ++$n_files > 9;
> if the script is in Perl.
>
> You know how many calls you can deal with at once; it's up to you to stay
> within your own limits.  Asterisk just tries its damnedest to do whatever
> it's
> been told, without imposing any sort of judgement as to whether it's sane
> or
> wholesome.
>
>

-- 
Loway - home of QueueMetrics - http://queuemetrics.com
Test-drive WombatDialer beta @ http://wombatdialer.com
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