[asterisk-users] "Call me now" outbound calls in a queue

[Lenz Emilitri]

The problem is that you need to have a process waiting for a free agent and
then doing the reschedule. Instead of writing your own, you could try our
WombatDialer (that is currently free as in beer, as it is being community
tested) to automate such a  task. It has a nice HTTP API and it would do
exactly what you are looking for.
See http://wombatdialer.com/
l.

2012/9/28 Mitch Claborn <mitch_ml at claborn.net>

> That approach only works if there are any agents that are not busy on a
> call - I could pick one, take them out of the queue then connect the call.
>  If all agents are busy, I need to be able to insert the request into the
> queue so that it gets processed in sequence with the inbound calls.
>
>
>
>
> Mitch



-- 
Loway - home of QueueMetrics - http://queuemetrics.com
Test-drive WombatDialer beta @ http://wombatdialer.com
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