[asterisk-users] not hear the busy playtone

[Jerry Geis]

I am using two polycom phones to call into an asterisk box and the 
console/dsp.
First phone calls in and I get connected just fine.

second phone calls in and I detect the Console/dsp is busy, and i try to use
playtones(busy) and I hear nothing. (see below)

How can I hear the tones? Thanks

Jerry
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panel01*CLI> ^M^[[0K    -- Executing [public_address at panel:1] 
Goto("SIP/testsystem_to_panel01-00000047", "panel|s|1") in new stack
^M^[[Kpanel01*CLI> ^M^[[0K    -- Goto (panel,s,1)
^M^[[Kpanel01*CLI> ^M^[[0K    -- Executing [s at panel:1] 
ChanIsAvail("SIP/testsystem_to_panel01-00000047", "Console/Dsp") in new 
stack
^M^[[Kpanel01*CLI> ^M^[[0K[Nov  1 13:11:22] NOTICE[8994]: 
chan_alsa.c:859 alsa_request: Already have a call on the ALSA channel
     -- Executing [s at panel:2] 
GotoIf("SIP/testsystem_to_panel01-00000047", "1?smvoice-busy|s|1") in 
new stack
     -- Goto (smvoice-busy,s,1)
     -- Executing [s at smvoice-busy:1] 
Answer("SIP/testsystem_to_panel01-00000047", "") in new stack
     -- Executing [s at smvoice-busy:2] 
PlayTones("SIP/testsystem_to_panel01-00000047", "busy") in new stack
^M^[[Kpanel01*CLI> ^M^[[0K    -- Executing [s at smvoice-busy:3] 
Wait("SIP/testsystem_to_panel01-00000047", "10") in new stack