[asterisk-users] IAX ATA can't register

[Michelle Dupuis]

I have an ATCOM ATA that is trying to connect to an asterisk server using IAX.  The ATA and Asterisk are on the same subnet, not firewall/nat etc.

Below is a a log excerpt, showing the REGREQ received, and then Asterisk goes on to send lots of REGAUTH...and this continues for a while, but the ATA is never registered (iax2 show peers shows not registered).

Any help would be appreciated.  It sure LOOKS like a lot of TX for very few RX frames...so my first guess was network related but I'm not making any progress with that theory

Thanks


Tx-Frame Retry[001] -- OSeqno: 003 ISeqno: 001 Type: IAX     Subclass: PING
   Timestamp: 21003ms  SCall: 10027  DCall: 18442 [192.168.67.20:4569]
Tx-Frame Retry[001] -- OSeqno: 003 ISeqno: 001 Type: IAX     Subclass: PING
   Timestamp: 21006ms  SCall: 14940  DCall: 18442 [192.168.67.20:4569]
Rx-Frame Retry[Yes] -- OSeqno: 000 ISeqno: 000 Type: IAX     Subclass: REGREQ
   Timestamp: 00003ms  SCall: 18443  DCall: 00000 [192.168.67.20:4569]
   USERNAME        : ALARM-ATA
   REFRESH         : 60
Tx-Frame Retry[003] -- OSeqno: 000 ISeqno: 001 Type: IAX     Subclass: REGAUTH
   Timestamp: 00014ms  SCall: 02267  DCall: 18443 [192.168.67.20:4569]
   AUTHMETHODS     : 2
   CHALLENGE       : 121149566
   USERNAME        : ALARM-ATA
Tx-Frame Retry[002] -- OSeqno: 001 ISeqno: 001 Type: IAX     Subclass: LAGRQ
   Timestamp: 10013ms  SCall: 02267  DCall: 18443 [192.168.67.20:4569]
Tx-Frame Retry[001] -- OSeqno: 002 ISeqno: 001 Type: IAX     Subclass: LAGRQ
   Timestamp: 20013ms  SCall: 02267  DCall: 18443 [192.168.67.20:4569]
Tx-Frame Retry[000] -- OSeqno: 003 ISeqno: 001 Type: IAX     Subclass: PING
   Timestamp: 21016ms  SCall: 10572  DCall: 18443 [192.168.67.20:4569]
Tx-Frame Retry[002] -- OSeqno: 000 ISeqno: 001 Type: IAX     Subclass: REGAUTH
   Timestamp: 00015ms  SCall: 14112  DCall: 18443 [192.168.67.20:4569]
   AUTHMETHODS     : 2
   CHALLENGE       : 530555480
   USERNAME        : ALARM-ATA
Tx-Frame Retry[001] -- OSeqno: 003 ISeqno: 001 Type: IAX     Subclass: PING
   Timestamp: 21015ms  SCall: 12659  DCall: 18443 [192.168.67.20:4569]
Tx-Frame Retry[001] -- OSeqno: 001 ISeqno: 001 Type: IAX     Subclass: LAGRQ
   Timestamp: 10014ms  SCall: 14112  DCall: 18443 [192.168.67.20:4569]
Tx-Frame Retry[000] -- OSeqno: 002 ISeqno: 001 Type: IAX     Subclass: LAGRQ
   Timestamp: 20016ms  SCall: 00480  DCall: 18443 [192.168.67.20:4569]
Tx-Frame Retry[000] -- OSeqno: 000 ISeqno: 001 Type: IAX     Subclass: REGAUTH
   Timestamp: 00002ms  SCall: 05489  DCall: 18443 [192.168.67.20:4569]
   AUTHMETHODS     : 2
   CHALLENGE       : 399007934
   USERNAME        : ALARM-ATA
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