[asterisk-users] Pickup calls coming from queues

Ishfaq Malik ish at pack-net.co.uk
Fri Jan 20 12:16:56 CST 2012


How exactly are you trying to pick up the call? Are you using *8 or are
you using application Pickup/ChanPickup?

Ish

On Fri, 2012-01-20 at 19:07 +0100, Niccolò Belli wrote:
> Hi,
> I have some phones monitoring several extensions, I want them being able 
> to pickup calls using Busy Lamp Field. Unfortunately it doesn't work 
> when the calls come from a queue.
> 
> Example:
> 
> Phone 110 wants to monitor phone 102. Phone 102 is a member of the queue 
> "Test", it has been added to this queue using AddQueueMember.
> A call comes from the ISDN and goes to the "Test" queue, phone 102 
> starts ringing. Phone 110 sees 102's Busy Lamp Field blinking but can't 
> pick up the call.
> 
> Please help me, I really need this feature. I'm using asterisk 1.8.7.
> 
> Thanks,
> Darkbasic
> 
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Ishfaq Malik
Software Developer
PackNet Ltd

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