[asterisk-users] Hang up phone after declined attended transfer

[Danny Nicholas]

You could use a parking lot instead of attended transfer?

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Carlos Alvarez
Sent: Tuesday, January 10, 2012 11:02 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Hang up phone after declined attended transfer

 

We have a customer who has asked us to change this behavior, but I haven't
been able to find a way to do it.  Server is Asterisk 1.6 and the phones are
SPA 303 and 504.

 

Receptionist gets an outside call, starts an attended transfer

The office person being called answers by pressing the speaker button

Declines to take the call

Receptionist goes back to the original outside call by pressing the line
button

The office phone goes to hold instead of hanging up

 

If the receptionist hangs presses the hookswitch instead of the line button,
then it does hang up the call to the internal office phone, however that
phone then goes into reorder tone.


 

-- 

Carlos Alvarez

TelEvolve

602-889-3003

 

 

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