[asterisk-users] CDR Analyzer/Queue stats reporting

Noah Engelberth Noah at directlinkcomputers.com
Mon Feb 27 12:28:19 CST 2012


I've been tasked with finding and implementing a CDR/Queue analyzer to provide information to management about the call center's performance.  My Google-fu seems to be returning a lot of things that are more or less abandoned projects.  Does anyone have any recommended solutions for a CentOS 6 / Asterisk 10 "vanilla" server?  Not opposed to something commercial, provided it actually works and isn't a disaster to set up.

Thank you,

Noah Engelberth
MetaLINK Technologies
System Administration
nengelberth at team-meta.net<mailto:nengelberth at team-meta.net>
419-636-0999 ext 100

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