[asterisk-users] Forwarding queue to remote agent over PSTN

[Raj Mathur ( राज माथुर )]

On Thursday 16 Feb 2012, Satish Barot wrote:
> If you have your agents static(hard coded) for Queue in queues.conf,
> you could add following in your queue definition,
> member => DAHDI/G0/XXXXXXXXXX
> 
> Replace  XXXXXXXXXX with your Agent's cellphone or Landline number.
> 
> And if you have your Agents added dynamically in Queue, use local
> channel as a Queue member and have your local channel dial the
> cellphone or Landline number.
> 
> See the 'Using Local Channels' section on a link
> http://ofps.oreilly.com/titles/9780596517342/asterisk-ACD.html for
> more information. (Courtesy:Leif  Madsen, Jim Van Meggelen, and
> Russell Bryant)

That's brilliant, and answers all my questions.  Thanks!

Also thanks to Danny Nicholas for the initial push in the right 
direction.

Regards,

-- Raj

> On Wed, Feb 15, 2012 at 6:32 PM, Raj Mathur (राज माथुर)
> raju at linux-delhi.org> wrote:
> > A client is looking for a way to have queue agents available over
> > their mobile or land-line phones.  In other words, some queue
> > members would be local (over SIP channels) while others would only
> > be reachable by dialling their (mobile) phones over the PSTN.  Is
> > there some easy way to accomplish this?

-- 
Raj Mathur                          || raju at kandalaya.org   || GPG:
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