[asterisk-users] Call hangs when selected queue number 1.

[Luis H. Forchesatto]

Greetings.

I have an asterisk server running and got a few queues configured. When a
call comes to the server it redirects to the default IVR who offers the
caller the options of which department they want to talk with, starting
with the queue 1 (most selected). When the caller press 1 to be redirected
the call simply hangs. When other queues are selected the call is
transfered and the extensions are called.

I solved this problem creating another queue with the extensions of the
queue 1 and configured to be redirected to this queue. This problem started
do occur with no cause. Before this happens, the queue 1 worked fine for
months.

-- 
Att.*
***
Luis H. Forchesatto
Mail: luis_forchesatto at hotmail.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20121222/95d69cf2/attachment.htm>