[asterisk-users] Run AGI while agent ringing instead of only when connected
fonemasta at gmail.com
Tue Apr 10 15:52:17 CDT 2012
I was trying to leave the AMI out of this because I am unsure if I can
monitor it in real time without building an external listener which Flash
Operator Panel does for me right now.
When I went down this road, I thought it would be a piece of cake to just
fire an AGI, well it is until you get queues involved.
On Tue, Apr 10, 2012 at 3:34 PM, Carlos Chavez <cursor at telecomabmex.com>wrote:
> On Tue, 2012-04-10 at 15:15 -0500, Todd Routhier wrote:
> > What I am trying to accomplish is to run an AGI script each time an
> > agent's line starts ringing. I currently have the AGI firing when the
> > agent answers the call using the Queue command, something like
> > queue(MyQueue,,,,,MyAgi.php). Works great but I need the AGI to run
> > when the agent's phone starts ringing.
> > Strangely, I can't find anything real useful on this after searching
> > Google, this list, various Asterisk forums etc.
> > Is this supported? If not, is there some other maybe not so supported
> > way to accomplish this?
> > I get how I can just fire an AGI from the dial plan but once I leave
> > control to the queue, I can't really do that, I don't think.
> The only way I really see to do that is to monitor events via AMI
> you can trigger the AGI when the phone starts to ring.
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez Prats
> Director de Tecnología
> +52-55-91169161 ext 2001
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