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Fri Sep 2 03:59:05 CDT 2011


Actually I contacted them at the forum, but no reply. I do not know if they are active or not.

Regards
Bilal



-----------------
 
> 
> actually Bilal, 
> the Asteirsk CDR reports are placed on a different Database
> than the configurations .. you will need to install
> asterisk-addons which includes a module for cdr reporting to
> MYSQL DB. so you don't have to do the configs from the DB at
> all 
> second.. in regards to the Flash Operator Panel you can
> have a look at a demo here: 
> http://www.asternic.org/demo.php
> its a nice web interface gives you a live look at your call
> center .. who is active who is idle .. how many in Queue ..
> who is online and who is offline.. what trunks are busy ...
> etc
> 
> third: theoretically you can set all Asterisk boxes to load
> from one database server (never done it myself).. actually
> it's one of the methods used for redundancy (somebody
> correct me if i'm wrong?). my only concern is with DB
> Management systems there is what we call it "LOCK" where a
> process locks the whole db or a part or it in order to do
> it's manipulation.. so i'm not sure if the database will be
> "locked" by one of the asterisk boxes when writing to it?
> which prevents the rest from writing to it at the same
> time?
> regards
> 
> 
> 
> Tarek Sawah
> 
> Information Technology ?Adviser
> 
> Integrated Digital Systems
> 
> CCNP, MCSE, RHCE, TELECOM
> 
> USA: +1 386 492 9993
> 
> 
> 
> > Date: Tue, 13 Sep 2011 02:43:05 -0700
> > From: bilmar_gh at yahoo.com
> > To: asterisk-users at lists.digium.com
> > Subject: Re: [asterisk-users] Reporting for Asterisk
> Call Center
> > 
> > 
> > Dear Tareq;
> > 
> > I am not using mysql, the configuration on the text
> configuratoin files and the logs are existed under the
> directory (/var/log/asterisk).
> > 
> > Well, to use mysql: then it means the configuration
> will be also in the database or I can use mysql only for
> reporting?
> > 
> > What is the Flash Operator?
> > 
> > By the way, I have another question if you can help me
> if you used the database with sql, actually I was facing one
> time a case and maybe the Database usage will help me if you
> can advise me:
> > 
> > If I have multiple Asterisk servers are running, and I
> need them to work centralized (I mean from one
> configuration) so to work as one system, then if I have
> database for configuration, I can acheive this by making all
> the servers read and write the configuration from the
> database server? 
> > 
> > Thanks for your help Tareq.
> > 
> > Regards
> > Bilal
> > 
> > 
> > ---------------
> > > 
> > > those reports can be easiely extracted from the
> MYSQL
> > > database my friend.. and you can add the Flash
> Operator
> > > Panel if you want to monitor live activities like
> how many
> > > in queue and how many ON CALL .. etc
> > > 
> > > anyway the Elastix is a stand alone distribution
> you can
> > > find more info and downloads at : http://elastix.org/
> > > regards
> > > 
> > > 
> > > Tarek Sawah
> > > 
> > > Information Technology? Adviser
> > > 
> > > Integrated Digital Systems
> > > 
> > > CCNP, MCSE, RHCE, TELECOM
> > > 
> > > USA: +1 386 492 9993
> > > 
> > > 
> > > 
> > 




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