[asterisk-users] Problems during calls

Aksel Celasun aksel at abacus-it.no
Tue Oct 18 14:27:13 CDT 2011


Thank you for the reply.


The Asterisk is behind a firewall, but not in a dmz, been thinking of placing it in a dmz soon, maybe that will solve the problem.
Or else, I will try your guide with wireshark.

Thank you very much.


Best regards

Aksel

Fra: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] På vegne av VisionVoIP
Sendt: 18. oktober 2011 16:31
Til: Asterisk Users Mailing List - Non-Commercial Discussion
Emne: Re: [asterisk-users] Problems during calls

I can only make another guess. If your system is behind a firewall, try adding 'insecure=invite' in your sip.conf's general section.

To troubleshoot such cases, do a tcpdump trace like this:

1. Run tcpdump on your server before making a call. Use command "tcpdump port 5060 -s0 -w dumpfile.pcap".
2. When you notice the silence problem, hangup, and stop the trace using CTRL+C.
3. Copy the dumpfile.pcap to a computer with Wireshark installed.
4. Open this file in Wireshark and follow my blog at http://ilovetovoip.com/2010/02/graphical-illustration-of-the-sip-messages-using-wonderful-wireshark/
5. Given that you know some basics of how VoIP works over SIP, the wireshark graph will tell you if RTP was still flowing when it was silent. It probably is, but to which IP address.

My guess is your RTP, i.e. voice date, starts flowing towards some wrong IP address, or stop flowing, or is blocked by the router.

A good solution is to put your Asterisk server in DMZ mode.

There can be many other guesses, but the above is a good start.
--

Zeeshan A Zakaria

PBX - visionvoip.com
Blog - ilovetovoip.com

On 18/10/2011 10:02, Aksel Celasun wrote:
Thank you for replying


My sip.conf is set to no on canreinvite




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