[asterisk-users] Queuing strategy

bilal ghayyad bilmar_gh at yahoo.com
Tue Oct 11 04:24:46 CDT 2011


Dear all;

I have three agents and I need the calls to be always send for agent1 and if he is busy then to be sent for agent2 and if he is busy then to be sent for agent3 and if all busy then to stay in the waiting until one of those three agents is available. How?
Do I have to set the strategy to be linear? And is there any other settings?

Thanks for the help in advance. 
Regards 
Bilal
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