[asterisk-users] Why is PQMSTATUS empty?

[Warren Selby]

There may be a more elegant way to do it, but what I do is simply call PauseQueueMember() first, then check the result of PQMSTATUS. I forget the exact results but I think it's either 'Success' or 'Already Paused', and then I base my next step in logic based on that result. 

Thanks,
--Warren Selby, dCAP

On May 5, 2011, at 6:15 PM, Louis Carreiro <carreirolt at gmail.com> wrote:

> Well that makes sense....
> 
> Is there anyway to determine the user's state ([un]paused) in the dial plan prior to using the [Un]PauseQueueMember() app? 
> 
> I'd like to be able to keep it very simple for my users by instructing them to dial one key code to pause or unpause.
> 
> v/r,
> Me
> 
> 
> 
> On Thu, May 5, 2011 at 6:04 PM, Warren Selby <wcselby at selbytech.com> wrote:
> PQMSTATUS is set only after you run the application PauseQueueMember().
> 
> Thanks,
> --Warren Selby, dCAP
> 
> On May 5, 2011, at 2:11 PM, Louis Carreiro <carreirolt at gmail.com> wrote:
> 
> > Hey all!
> >
> > I'm trying to do a bit of logic here so that a user only has to dial one code to pause/unpause in a queue (e.g. *0 will (un)pause depending on the users's state). My logic looks fine to me but every time ${PQMSTATUS} shows up empty.
> >
> > Here's the extensions.conf part....
> >
> > exten => *0,1,NoOp(${PQMSTATUS})
> > exten => *0,n,Macro(user-callerid,SKIPTTL,)
> > exten => *0,n,Set(CALLBACKNUM=${IF($[${LEN(${AMPUSER})}=0]?${CALLERID(number)}:${AMPUSER})})
> > exten => *0,n,GotoIf($["${PQMSTATUS}" = "PAUSED"]?unpause,1:pause,1)
> >
> > ; Pause ourselves in one or more queues
> > exten => pause,1,NoOp()
> > exten => pause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-queue/n)
> > exten => pause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-internal/n)
> > exten => pause,n,GoSub(changePauseStatus,start,1(PQMSTATUS,PAUSED,unavailable))
> > exten => pause,n,Hangup()
> >
> > ; Unpause ourselves from one or more queues
> > exten => unpause,1,NoOp()
> > exten => unpause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-queue/n)
> > exten => unpause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-internal/n)
> >                                                                                                 ;   that queue, otherwise, we'll unpause in
> >                                                                                                 ;   in all queues
> > exten => unpause,n,GoSub(changePauseStatus,start,1(UPQMSTATUS,UNPAUSED,available))              ; use the changePauseStatus subroutine and
> >                                                                                                 ;   pass the values for: variable to check,
> >                                                                                                 ;   value to check for, and file to play
> > exten => unpause,n,Hangup()
> >
> > ; ### Subroutine we use to check pausing and unpausing status ###
> > [changePauseStatus]
> > ; ARG1:  variable name to check, such as PQMSTATUS and UPQMSTATUS (PauseQueueMemberStatus / UnpauseQueueMemberStatus)
> > ; ARG2:  value to check for, such as PAUSED or UNPAUSED
> > ; ARG3:  file to play back if our variable value matched the value to check for
> > ;
> > exten => start,1,NoOp()
> > exten => start,n,Playback(silence/1)
> > ; Please note that ${ARG1} is wrapped in ${  } in order to expand the value of ${ARG1} into
> > ;   the variable we want to retrieve the value from, i.e. ${${ARG1}} turns into ${PQMSTATUS}
> > exten => start,n,Playback(${IF($["${${ARG1}}" = "${ARG2}"]?${ARG3}:not-yet-connected)})
> > ;exten => start,n,GotoIf($[${ISNULL(${xtn})}]?end)       ; if ${xtn} is null, then just Return()
> > exten => start,n,Playback(in-the-queue)                 ;   if not null, then playback "in the queue"
> > ;exten => start,n,SayNumber(${xtn})                      ;   and the queue number that we (un)paused from
> > exten => start,n(end),Return()                          ; return from were we came
> >
> >
> > v/r,
> > Me
> >
> > --
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