[asterisk-users] Queues, pickup and transfers

[Olivier]

Hi,

If my memory serves me right, up to Asterisk 1.6, Queue app internals kept
the application from working some other apps such as PickUp.

I wonder if such things are possible (and if possible, still keep useful
Queue Logs ie logs in which picked up or transfered calls are shown as
such):
1- a call enters a queue, a phone rings, and a non-Queue member dials some
digits and speaks with caller
2- a call enters a queue, a phone rings, basically a BLF attached to this
phone blinks and someone pressing this BLS would pick the call up

Which method should be used for case 1 ? Using Transfer or PickUp ?

Regards
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