[asterisk-users] Aastra phone # key in dialplan

[Michelle Dupuis]

We ran into this a few years ago.  Polycoms and Grandstreams worked fine with #xxx extensions, but Aastra's would not.  Could not dial extensions beginning with #

We chased Aastra tech support for 2 weeks.  They acknowledge the bug, and we were told they would fix this in their next firmware release.  I'm guessing that they haven't (if this is the same bug).

We lost $ on that job because of the the time we wasted on Aastra (and we only integrate their product now when the client insists).



________________________________________
From: asterisk-users-bounces at lists.digium.com [asterisk-users-bounces at lists.digium.com] On Behalf Of Steve Davies [davies147 at gmail.com]
Sent: Wednesday, June 22, 2011 12:32 PM
To: Asterisk Users List
Subject: Re: [asterisk-users] Aastra phone # key in dialplan

On 22 June 2011 17:09, marvin horst <fivehorsts at gmail.com> wrote:
> I want to use extension numbers that begin with the # key in my dialplan,
> but I can't get my Aastra phone (6731i) to transmit the # key to asterisk.
> It works fine for the * key.
>
> I've tried numerous Local Dial Plan patterns in the aastra web configuration
> but none of them worked. My current Local dial Plan pattern is
> "x+#|xx+*|#x+". Any help would be appreciated.
>

The following works here:

sip dial plan terminator: 1
sip digit timeout: 99
sip dial plan: "X+^"

I believe that '#' acts as a send button by default.

Regards,
Steve

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