[asterisk-users] Voicemail issue

[Karsten Wemheuer]

Hi,

it seems to be fixed in 1.8.4. At least I can't reproduce it there.

Karsten

Am Mittwoch, den 15.06.2011, 09:29 -0400 schrieb Mike:
> The same issue was present in 1.6 a few weeks ago and is fixed in
> latest 1.6. Maybe latest 1.8.4 does not have this issue.
> 
>  
> 
> Mike
> 
>  
> 
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Terry
> Brummell
> Sent: Wednesday, June 15, 2011 8:44 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion;
> bryantz at zktech.com
> Subject: Re: [asterisk-users] Voicemail issue
> 
> 
>  
> 
> I'm on 1.8.3.3 and it does the same thing.  Once you log back in it
> says you have a message.  You press 1 to play and she just says
> "First" then gives you options to delete, save etc.  The message is in
> the INBOX as "msg0001.wav" currently.
> 
> 
>  
> 
> 
>  
> 
> 
>  
> 
>                                    
> ______________________________________________________________________
> From: Alec Davis
> Sent: Wed 6/15/2011 4:12 AM
> To: bryantz at zktech.com; 'Asterisk Users Mailing List - Non-Commercial
> Discussion'
> Subject: Re: [asterisk-users] Voicemail issue
> 
> 
> https://issues.asterisk.org/jira/browse/18998 may have the answer,
> particularly the patch bug18998-1.8.2.3.diff.txt
> 
>  
> 
> Alec
> 
>  
> 
>  
> 
>          
>         
>                                        
>         ______________________________________________________________
>         From: asterisk-users-bounces at lists.digium.com
>         [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
>         Bryant Zimmerman
>         Sent: Wednesday, 15 June 2011 12:11 p.m.
>         To: bryantz at zktech.com; Asterisk Users Mailing List -
>         Non-Commercial Discussion
>         Subject: Re: [asterisk-users] Voicemail issue
>         
>         Ok here is a step by stop on how I can repeate the stuck
>         voicemail box bug. 
>         Now how do I fix it? Again I am on version 1.8.2.3 build.
>         Can some one with a newer build test and tell me if they get
>         the same results?
>         
>         Example:  All testing has been done with a single message in
>         the inbox.
>         User has a message in their inbox
>         They call in they listen to the message.
>         They press 9 to save the message.
>         They select to save the message back to the 0 folder (inbox)
>         
>         The system changes the messages index from 0000 to index 0001
>         The user hangs up
>         The system leaves the message as index 0001
>         
>         The user calls in again and it says they have messages but
>         because there is no 0000 index so they cant get at any
>         messages in that folder.
>         
>         This explains over 50 instances where voicemails would get
>         stuck in boxes with no 0000 indexed message.
>         
>         How do I fix this issue ASAP?
>         
>          
>         
>         Thanks
>         
>         Bryant Zimmerman (ZK Tech Inc.)
>         616-855-1030 Ext. 2003
>         
>         
>          
>         
>                                        
>         ______________________________________________________________
>         From: "Bryant Zimmerman" <BryantZ at zktech.com>
>         Sent: Tuesday, June 14, 2011 5:42 PM
>         To: "Asterisk Users Mailing List - Non-Commercial Discussion"
>         <asterisk-users at lists.digium.com>
>         Subject: Re: [asterisk-users] Voicemail issue
>         
>         Hey all
>         
>         I am having instances where voicemail boxes will have a 00001
>         message and no 00000 message this causes the user to be told
>         that they have a message that they can't get at. If I renumber
>         the messages manually to start with the 00000 numbering then
>         the user can get their messages. What could be causing this
>         and how can I get it out of the system.
>         
>         Is there a patch I can apply to the system or is there a know
>         fix for this issue. Right now I am stuck on this version
>         because of some bugs in the current release that are show
>         stoppers. 
>         
>         I am on 1.8.2.3 build.
>         
>         Thanks
>         
>         Bryant Zimmerman (ZK Tech Inc.)
>         
>         
>          
>         
> --
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