[asterisk-users] Queue not sending call to Agent

[Satish Barot]

I am not sure but seems like Agent channel not being released from Asterisk.

Next time when this happens, try 'core show channels' to check whether Agent
channel is released or not.

[SATISH]

On Mon, Jun 13, 2011 at 9:12 PM, Duane Larson <duane.larson at gmail.com>wrote:

> Yesterday I rebooted the server and it seems to be working again.  Not sure
> what the reboot might have changed.  Hopefully it doesn't happen again but I
> can't be sure.  To answer your question I have the sip.conf in my mysql
> database and in MySQL I have callcounter set to yes.  I don't have a column
> of 'qualify' in my database for the sip users.  For my config I am using
> OpenSIPS as the register and proxy.  Asterisk is only used for voicemail and
> ACD/Hunt groups.
>
>
> On Mon, Jun 13, 2011 at 12:53 AM, Satish Barot <satish4asterisk at gmail.com>wrote:
>
>>
>> Provide the entry for Agent SIP/9013XX9XX8 along with parameters
>> 'callcounter' and 'qualify' from sip.conf.
>>
>> Also provide CLI outputs of 'core show channels',sip show peers' and
>> 'queue show' when...
>>
>> (1)First caller enters the Queue
>> (2)First caller gets connected with Agent
>> (3)First caller gets disconnected from Agent
>> (4)Second caller enters the Queue
>>
>> You may have sequences changed for step no 3 and 4 in your scenario.
>>
>>
>> [SATISH]
>
>
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