[asterisk-users] asterisk queue 'ringall' stratagy

[Deka, Rajib IN MAA SL]

Hi List,

I have faced a problem in asterisk queue implementation.

I configured a queue with 'ringall' strategy and 'ringinuse=yes' in queues.conf. If three calls come to this queue in parallel, the logged in queue agent used to get only one call (may be the first one), not all the calls waiting in the queue at a time. Once the agent answers the call the next call is displayed.
I want to display all the waiting calls on the agent's desktop. Is it possible to do, if yes how? Please help me with this.

Regards,
Rajib

Rajib Deka
SIEMENS Ltd.
Robert V Chandran Tower, First Floor, West Wing,
#149, Velechery Tambaram Main Road, Pallikaranai, Chennai-100, INDIA.
www.siemens.com<http://www.siemens.com>

Mob: +91-9176780669 | E-Mail: rajib.deka at siemens.com


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