[asterisk-users] What is the use for the agent password if login via exten

bilal ghayyad bilmar_gh at yahoo.com
Mon Jul 18 18:03:46 CDT 2011


Dears;

If I need to login using as agent using the AddQueueMember(team,....) then what to be the second paramter? How to be written?

For example, if the agent id is 8000 then it will be:

AddQueueMember(CustomerSupport,Agent/8000) or something else?

Regards
Bilal

-------------------
 
> you have 2 options, add an agent to the queue or add a
> registered ip phone(
> or pstn line) to the queue.
> in first option, your operator must enter a password to
> identify as agent.
> but next option does not need password.
> 
> On Mon, Jul 11, 2011 at 3:06 AM, bilal ghayyad <bilmar_gh at yahoo.com>
> wrote:
> 
> > Hi All;
> >
> > Why we use the agent password when we configure the
> agent in the
> > agents.conf if the agent login by dialing the number
> configured in the
> > extensions.conf?
> >
> > example: exten => 28, 1, AgentLogin(1001)
> >
> > I know that agent username is used to assign the agent
> to the queue, but
> > when we use the agent password?
> >
> > Regards
> > Bilal



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