[asterisk-users] Queue Issue : Duration between 2 agents call

Florent THOMAS mailinglist at tdeo.fr
Fri Jul 15 07:30:46 CDT 2011


Hy,

I try to change the linear parameter to rrobin with memory and nothing 
has changed.
Here is the asterisk log :
/[Jul 15 14:30:05] VERBOSE[25232] app_dial.c: -- Called 5030
[Jul 15 14:30:05] VERBOSE[25230] app_queue.c: -- 
Local/5030 at from-queue-ba73;1 is ringing
[Jul 15 14:30:05] VERBOSE[25232] app_dial.c: -- SIP/5030-00000065 is ringing
[Jul 15 14:30:05] VERBOSE[25230] app_queue.c: -- 
Local/5030 at from-queue-ba73;1 is ringing
[Jul 15 14:30:21] VERBOSE[25230] app_queue.c: -- Nobody picked up in 
15000 ms
[Jul 15 14:30:21] VERBOSE[25232] app_macro.c: == Spawn extension 
(macro-dial-one, s, 38) exited non-zero on 
'Local/5030 at from-queue-ba73;2' in macro 'dial-one'
[Jul 15 14:30:21] VERBOSE[25232] pbx.c: == Spawn extension 
(from-queue-exten-internal, 5030, 3) exited non-zero on 
'Local/5030 at from-queue-ba73;2'
[Jul 15 14:30:21] VERBOSE[25232] pbx.c: -- Executing 
[h at from-queue-exten-internal:1] Macro("Local/5030 at from-queue-ba73;2", 
"hangupcall,") in new stack
[Jul 15 14:30:21] VERBOSE[25232] pbx.c: -- Executing 
[s at macro-hangupcall:1] GotoIf("Local/5030 at from-queue-ba73;2", 
"1?theend") in new stack
[Jul 15 14:30:21] VERBOSE[25232] pbx.c: -- Goto (macro-hangupcall,s,3)
[Jul 15 14:30:21] VERBOSE[25232] pbx.c: -- Executing 
[s at macro-hangupcall:3] Hangup("Local/5030 at from-queue-ba73;2", "") in new 
stack
[Jul 15 14:30:21] VERBOSE[25232] app_macro.c: == Spawn extension 
(macro-hangupcall, s, 3) exited non-zero on 
'Local/5030 at from-queue-ba73;2' in macro 'hangupcall'
[Jul 15 *14:30:21*] VERBOSE[25232] pbx.c: == Spawn extension 
(from-queue-exten-internal, h, 1) exited non-zero on 
'Local/5030 at from-queue-ba73;2'
[Jul 15 *14:30:26*] VERBOSE[25233] pbx.c: -- Executing 
[5034 at from-queue:1] Set("Local/5034 at from-queue-0c79;2", "QAGENT=5034") 
in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing [5034 at from-queue:2] 
Goto("Local/5034 at from-queue-0c79;2", "0860,1") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Goto (from-queue,0860,1)
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing [0860 at from-queue:1] 
Goto("Local/5034 at from-queue-0c79;2", "from-queue-exten-internal,5034,1") 
in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Goto 
(from-queue-exten-internal,5034,1)
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[5034 at from-queue-exten-internal:1] Set("Local/5034 at from-queue-0c79;2", 
"RingGroupMethod=none") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[5034 at from-queue-exten-internal:2] Macro("Local/5034 at from-queue-0c79;2", 
"record-enable,5034,IN") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-record-enable:1] GotoIf("Local/5034 at from-queue-0c79;2", 
"1?check") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Goto (macro-record-enable,s,4)
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-record-enable:4] ExecIf("Local/5034 at from-queue-0c79;2", 
"0?MacroExit()") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-record-enable:5] GotoIf("Local/5034 at from-queue-0c79;2", 
"0?Group:OUT") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Goto (macro-record-enable,s,14)
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-record-enable:14] GotoIf("Local/5034 at from-queue-0c79;2", 
"1?IN") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Goto (macro-record-enable,s,18)
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-record-enable:18] ExecIf("Local/5034 at from-queue-0c79;2", 
"1?MacroExit()") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[5034 at from-queue-exten-internal:3] Macro("Local/5034 at from-queue-0c79;2", 
"dial-one,,trM(auto-blkvm),5034") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:1] Set("Local/5034 at from-queue-0c79;2", "DEXTEN=5034") 
in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:2] Set("Local/5034 at from-queue-0c79;2", 
"DIALSTATUS_CW=") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:3] GosubIf("Local/5034 at from-queue-0c79;2", 
"0?screen,1") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:4] GosubIf("Local/5034 at from-queue-0c79;2", "0?cf,1") 
in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:5] GotoIf("Local/5034 at from-queue-0c79;2", "1?skip1") 
in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Goto (macro-dial-one,s,8)
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:8] GotoIf("Local/5034 at from-queue-0c79;2", "0?nodial") 
in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:9] GotoIf("Local/5034 at from-queue-0c79;2", 
"0?continue") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:10] Set("Local/5034 at from-queue-0c79;2", 
"EXTHASCW=ENABLED") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:11] GotoIf("Local/5034 at from-queue-0c79;2", 
"0?next1:cwinusebusy") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Goto (macro-dial-one,s,23)
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:23] GotoIf("Local/5034 at from-queue-0c79;2", 
"1?next3:continue") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Goto (macro-dial-one,s,24)
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:24] ExecIf("Local/5034 at from-queue-0c79;2", 
"0?Set(DIALSTATUS_CW=BUSY)") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:25] GotoIf("Local/5034 at from-queue-0c79;2", "0?nodial") 
in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[s at macro-dial-one:26] GosubIf("Local/5034 at from-queue-0c79;2", 
"1?dstring,1:dlocal,1") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[dstring at macro-dial-one:1] Set("Local/5034 at from-queue-0c79;2", 
"DSTRING=") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[dstring at macro-dial-one:2] Set("Local/5034 at from-queue-0c79;2", 
"DEVICES=5034") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[dstring at macro-dial-one:3] ExecIf("Local/5034 at from-queue-0c79;2", 
"0?Return()") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[dstring at macro-dial-one:4] ExecIf("Local/5034 at from-queue-0c79;2", 
"0?Set(DEVICES=034)") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[dstring at macro-dial-one:5] Set("Local/5034 at from-queue-0c79;2", 
"LOOPCNT=1") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[dstring at macro-dial-one:6] Set("Local/5034 at from-queue-0c79;2", "ITER=1") 
in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[dstring at macro-dial-one:7] Set("Local/5034 at from-queue-0c79;2", 
"THISDIAL=SIP/5034") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[dstring at macro-dial-one:8] GosubIf("Local/5034 at from-queue-0c79;2", 
"1?zap2dahdi,1") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[zap2dahdi at macro-dial-one:1] ExecIf("Local/5034 at from-queue-0c79;2", 
"0?Return()") in new stack
[Jul 15 14:30:26] VERBOSE[25233] pbx.c: -- Executing 
[zap2dahdi at macro-dial-one:2] Set("Local/5034 at from-queue-0c79;2", 
"NEWDIAL=") in new stack/


I stil have a delay between 2 agents.

Hope this log could give some ideas to anybody

Regards
Le 13/07/2011 12:41, Florent THOMAS a écrit :
> Hy,
>
> I still struggle with this issue, does anybody can help me?
>
> Regards
>
> Le 10/07/2011 13:04, Florent THOMAS a écrit :
>> Hy,
>>
>> I'm currently working with one queue and whatever I change in the 
>> config, it stills a gap of 6 seconds during which no agents are 
>> ringing for this queue.
>> Is ther any parameter to configure there?
>>
>> regards
>>
>>
>> --
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>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>                 http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
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