[asterisk-users] Callback when available

Harel Cohen harel at easycall.gi
Thu Jan 27 06:48:19 CST 2011


Hi All,
I would like to implement a call-back option when called user is busy.
Consider this scenario:
1. A caller is calling a number which is busy on another call.
2. The system will prompt the caller ("press 3 to be called back" etc.) to be called back when called user is available.
3. Caller hangs up.
>>problem: how to monitor called user status after calling user has hanged-up? Dialling plan has terminated at this point...
4. The called user terminates his previous call.
5. The system calls the caller and prompts him to wait for connection.
6. The system calls the called user and bridges the call upon pick up.
I can use any version of Asterisk as required.
Any opinions and ideas would be appreciated.
Kind Regards,
Harel

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