[asterisk-users] Music on Hold not working?

[Warren Selby]

Sorry for the top-post, on my phone...

Then change the settings in the default class to what you want, or set a channel variable at the start of the call for the MusicOnHold class you want. 

Thanks,
--Warren Selby, dCAP

On Jan 16, 2011, at 12:44 PM, "James Miller" <paramedic18 at gmail.com> wrote:

> That's what I'm wanting to change. I want it to stream 100% of the time no matter if the person is in queue or if an agent has answered.
> 
> 
> Sent from my Verizon BlackBerry. Always on, Always Connected
> 
> -----Original Message-----
> From: Warren Selby <wcselby at selbytech.com>
> Sender: asterisk-users-bounces at lists.digium.com
> Date: Sun, 16 Jan 2011 12:41:31 
> To: Asterisk Users Mailing List - Non-Commercial Discussion<asterisk-users at lists.digium.com>
> Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion
>    <asterisk-users at lists.digium.com>
> Subject: Re: [asterisk-users] Music on Hold not working?
> 
> MOH plays the default class unless specified by a channel variable to play a different one. In queues.conf you can specify the MOH class on a queue by queue basis, but that's the hold music for someone waiting to be answered. Once an agent answers, if they put someone on hold they'll be put into the default MOH class unless a channel variable is specified beforehand. 
> 
> Thanks,
> --Warren Selby, dCAP
> 
> On Jan 16, 2011, at 11:55 AM, "James M Miller" <paramedic18 at gmail.com> wrote:
> 
>> 
>> 
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com
>> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Tzafrir Cohen
>> Sent: Sunday, 16 January, 2011 12:47
>> To: asterisk-users at lists.digium.com
>> Subject: Re: [asterisk-users] Music on Hold not working?
>> 
>> On Sat, Jan 15, 2011 at 09:20:10AM -0500, James Miller wrote:
>>> I'm going out on a limb here, as I'm still pretty new to Astrisk and
>> running
>>> my own VOIP server, however I believe there is a bug or flaw with the
>> Music
>>> on Hold feature.
>>> 
>>> I have it all configured and it should work, and it did briefly several
>>> weeks ago, however now, it doesn't work at all and only plays the default
>>> hold music.
>> 
>> Well, why should it play something different?
>> 
>> How have you configured it to play something different?
>> 
>> -- 
>>              Tzafrir Cohen
>> icq#16849755              jabber:tzafrir.cohen at xorcom.com
>> +972-50-7952406           mailto:tzafrir.cohen at xorcom.com
>> http://www.xorcom.com  iax:guest at local.xorcom.com/tzafrir
>> 
>> --
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>> [James M Miller] 
>> 
>> Well one would think that if you configure the Music on Hold feature by
>> setting streams for it to pull from, it should play it no matter how the
>> phone is dialed.
>> 
>> Meaning if I dial another extension on the network, I should hear the MOH
>> since I have it programmed with streams.  However what is occurring is it is
>> only playing when you are placed into a queue.  Once someone picks up the
>> line, it starts playing the default again if that person places the person
>> on hold.
>> 
>> One would think that it would play MOH no matter what if you have the
>> streams programmed and override the defaults, at least that's what I'd like
>> for it to do.
>> 
>> Regards,
>> James
>> 
>> 
>> --
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> 
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