[asterisk-users] further action after caller in a queue hangs up

[Danny Nicholas]

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Richard Zheng
Sent: Tuesday, February 15, 2011 11:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] further action after caller in a queue hangs
up

 

Tried that, not possible to play a sound file and prompt users to enter a
number. Is there a way to revive the channel?

On Tue, Feb 15, 2011 at 2:38 AM, Pezhman Lali <lopl at lopl.net> wrote:

you can run any function in your hangup extension,

exten => h,1,.......

best

On Tue, Feb 15, 2011 at 12:21 PM, Richard Zheng <rzheng at gmail.com> wrote:

Hi,

In ACD queue, is it possible for the agent to take some actions when the
caller hangs up? For example, to let the agent to enter some numbers for
accounting purpose.

Thanks,



Not the greatest solution, but you could use the system command to call the
agent back from the h extension.

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