[asterisk-users] Best PBX for Call Centers?

Olle E. Johansson oej at edvina.net
Fri Dec 16 10:03:42 CST 2011


15 dec 2011 kl. 19:33 skrev Tarek Sawah:

> 
> Hello List,
> I have customer with a 40 Agents call center. and is looking to install a PBX switch that can serve those agents.
> As per my experience i suggested Asterisk as i have tested it with Call Centers, however he has been advised not to use it although his provider is using Asterisk to send him calls. He has been advised to use Sippy which they claim is more stable than Asterisk. 
> i'm not an expert with Sippy so i'm looking for a piece of an advise here.. if i'm doing an Asterisk Vs Sippy comparison. can anyone help?
> Regards
> 

We have installed Asterisk 1.4 in Call centers ranging up to 400 agents on one PBX. It's clearly stable and doesn't crash.

I would recommend talking with this service provider again.


/O

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